Welcome to Toyota of Goldsboro

Worst place to buy a vehicle from I went there looking for a truck it was at one price but they changed it when I was doing the financing they added 2500 to the total price in which I was putting down on the truck so it was like I paid nothing down towards the original cost salesman and fiance guy screwed me over to fill there pockets watch them and look over paperwork please

Fast and efficient purchase process. Car was ready as promised. Financing was straight forward. Good job.

Bought a 4 runner transferred tags over to it!! Still NO Registration card!!!!!! Bad business

Don't buy anything here. They will rip you off. Went to buy a sienna 2023 for the price 49k9. But the sale man Jeff and the financial manager Jose will hide some fee up. I went home and check all paperwork and find out they changed me up to 58k for the used sienna 2023. Come back to ask why then they claimed for financial company. Don't buy anything from them if you don't want over pay for your vehicle.

Please don't go to this dealership. They will rip you off. They got me for $5,873.75. I went there Oct.16, 2023 to purchase a vehicle. I saw this 2022 Avalon it's what I was looking for. I negotiate the price to $40,000.10. I paid $ 20,000.00 down on this car Which the balance should be $20,000.10. Do you know when I got home and started to look over the paperwork they had add $5,873.75 to the price of the car. After I found they over charge me , I call them the next day. I guess you'll know what they said. They want to put it on the finance company. I told them that it wasn't the finance company.it was your finance guy Joe. I told the General Manger that Joe add $5,873.75 to the car. I call the Toyota Company and explained what Toyota of Goldsboro had done to me. So they call Toyota of Goldsboro. The manger at Goldsboro put everything on the finance company. I was told by one of the lady at Toyata head quarters that he wasn't going to give me anything. Also they told the person at the dealership to call me. Do you know I haven't received that call yet. I forgot to tell you'll that I did call the finance company and explain thing to them. You know they is the one that told me to call Toyota Headquarter. This is were Iam at now no money no calls. DON;T GO TO THIS DEALERSHIP.

Worst Experience ever.Went to this dealership with low pressure light on on my 2015 Rav4,after Walmart tire center that replaced aftermarket tpms sensor were unable to sync with my car. Met advsor Casey Bradshaw who told me I'd need $139 diagnostic fee, and if I agree on. The $139 would go to the parts installation fees. After the diagnostic, I was hit with 3 different fees $561 for parts, $139 for now "programming " and $166 for installation. I asked why, she's pushing the notion that diagnostic fee is now covering programming, which she hadn't explained well before I handed her my car. After I paid $789, I realized that other dealerships are charging less, and decided not to do replacement at Toyota of Goldsboro. I went back for refund, and now I have to either pay "special order restocking fee " of 15%=$118 (which no one told me about "the order was special," when I was paying for it),or take the parts with me at a cost of $789. I was willing to pay $789 for labor and parts as stated when I allowed them my car. The no refund statement is not working.

Great experience- not pushy & very informative! Jeff was awesome, would definitely do business here again!!!

Jeff was super helpful and patient. He made sure all my questions were answered, and went out of his way to help us get what we needed.

This is the second vehicle we have purchased from Toyota of Goldsboro in the last six months. Our first experience was good but not great, this time around it was EXCELLENT! We felt absolutely no pressure, no run around, he spoke to us like people, not a dollar sign. We felt he let us be in control of the deal and worked within what we wanted with no gimmick or tricks. It was the most stress free car buying experience I have had!

Worst car buying experience I’ve ever had in my entire life. We agreed on the terms and started signing the paperwork only for them to come back in and rescind their trade-in offer. We then renegotiated and agreed on new terms. We started to sign the paperwork again with the finance guy in the back and the total amount was $1,500 more than what we agreed upon. When I talked with the manager, they said it was the salesman’s fault. When I talked to the salesmen, it was the mangers fault. They obviously have a game to raise the price at the last minute when you’re excited to get the car. We walked out. This is the place where slimy cars salesmen earn that reputation. Stay away.

Toyota of Goldsboro is close by, convenient, and always cheerful. I have always been treated nice by the Toyota employees.

Don't deal with Susie Heath. She will lie to you. Also the final paperwork will have much higher price so look out for felony obtaining property under false pretenses. They will commit any crime to steal your money. Stay far away from them.

Susie Heath was a big help arranging the purchase of two cars for our family in one outing to Goldsboro. Friendly, down to earth, knowledgeable and attentive to our needs make her an asset for the dealership with Jacob working out the details!

Susie and Toyota of Goldsboro provided us with an absolutely amazing experience yesterday. I knew what I wanted, and wanted to be in and out quickly. Susie accommodated perfectly!

Jeff was extremely patient with us as we navigated this process. His honesty is what we loved most. Will definitely do another purchase with him soon.